Stock for fulfillment for Canada can be shipped directly to our warehouse in Vancouver, British Columbia, or sent to a 3rd-party warehouse facility we use in Blaine, Washington where we conduct a weekly importation of stock. We will pack and ship orders out to all Canadian backers, and can also provide storage and customer care services (e.g. handling part replacements/defective products) upon request.
All service fees listed below exclude tax. Canadian Sales tax (5.0%) will be charged on your service total if you company is based in Canada.
Fulfillment to backers in Canada (prices in Canadian Dollars)
|Import||$25.00 Customs Fee + $3.50/parcel (or $20 per skid)l + $9.43 per 100lbs||If stock is sent to our US receiving address, we can import it into Canada along with our weekly restock shipments for a small fee. If we are charged sales tax/duty on the items being imported, you will be assessed this amount as well.
|Receiving||$25.00/hour||Unpacking of a game shipment, and inspection of received product for damage or defects. Average processing time is roughly 100 items/hour.
Minimum of $25 charge for shipments.
|Order Handling||$4.00/shipment + $0.50 per item||Packing of individual orders for shipping to backers. Includes packing material, and cost of re-shipping lost or damaged orders. This does not cover the reshipments of orders due to customer error (e.g. wrong address provided, customer does not pick up package and package returned, etc.).
Products with over 5 SKUs, please contact for more detailed quote with the number of SKUs and dimensions of each SKU.
|Shipping||Varies||Cost for shipping each parcel via Canada Post Expedited Parcel service. See table below for pricing estimates. All estimates are estimates and actual shipping cost + 15% will be charged to customer.
|Storage||$1.75 per cubic foot per month||If you need us to store additional copies of stock for general sale / use, or if stock needs to be kept at our warehouse for more than 2 business days prior to shipment, storage fees will apply. Most shipments are sent out immediately after being received.
On-going storage is charged at a minimum of $50 per month for order fulfillment & storage fees.
|Box Cost||Varies||Customer will be charged actual cost of boxes or closest estimate. Cost of boxes is approximately CAD$1.00-CAD$2.50 for extra large boxes.|
All costs listed are estimates only and are based off volumetric weights. Please note that availability of specialized services, such as Lettermail, is subject to change.
*This price applies to Lettermail service only, which is available for items no larger than 8”x10”x0.5”. Please note that this service is not trackable.
The Next Steps
Interested in crowdfunding fulfillment through us? Contact us with the following details:
- weight and dimensions of all items to be shipped
- expected quantity of items to ship
- estimated delivery date
- services required, including any special handling and/or storage
After we have received your information, we can provide a more detailed quote if required. If you are happy with our service, we will request an initial deposit of the order handling fees which will help us reserve the time slot for your project. Obviously, if the project is delayed, we can shift fulfillment windows as well but fulfillment might be behind other Kickstarter’s that have arrived as scheduled.
Please note that the shipping estimates provided are based on provided weights and dimensions and valid for within 30 days of the quote and are estimated on an 80% East Coast / 20% West Coast split in shipments. Significant differences in location of shipments may vary the final cost of the shipments.