Canadian Fulfillment

Stock for fulfillment for Canada can be shipped directly to our warehouse in Vancouver, British Columbia, or sent to a 3rd-party warehouse  facility we use in Blaine, Washington where we conduct a weekly importation of stock. We will pack and ship orders out to all Canadian backers, and can also provide storage and customer care services (e.g. handling part replacements/defective products) upon request.

All service fees listed below exclude tax.  Canadian Sales tax (5.0%) will be charged on your service total if you company is based in Canada.

Fulfillment to backers in Canada (prices in Canadian Dollars)

Service Fee Description
Import $5.00 Customs Fee + $3.50/parcel (or $20 per skid)l + $8.55 per 100lbs If stock is sent to our US receiving address, we can import it into Canada along with our weekly restock shipments for a small fee. If we are charged sales tax/duty on the items being imported, you will be assessed this amount as well.

 

Receiving $20.00/hour Unpacking of a game shipment, and inspection of received product for damage or defects. Average processing time is roughly 100 items/hour. This fee can be waived if you do not want us to inspect your shipment for accuracy/damages.

 

Order Handling $3.50/shipment + $0.50 per item over 1st item Packing of individual orders for shipping to backers. Includes boxes and packing material, and cost of re-shipping lost or damaged orders. This does not cover the reshipments of orders due to customer error (e.g. wrong address provided).

 

Shipping Varies Cost for shipping each parcel via Canada Post Expedited Parcel service. See table below for pricing estimates. All estimates are estimates and actual shipping cost + 15% will be charged to customer, including cost of re-shipments for customer errors.

 

Storage $1.75 per cubic foot per month If you need us to store additional copies of stock for general sale / use, or if stock needs to be kept at our warehouse for more than 2 business days prior to shipment, storage fees will apply. Most shipments are sent out immediately after being received.  No storage fee is charged for additional product sent to us to cover reshipments (if any).

 

Estimated Minimum Shipping Cost (Canada)

All costs listed are estimates only and are based off volumetric weights.  Please note that availability of specialized services, such as Lettermail, is subject to change.

<0.2kg 0.5kg 1.0kg 1.5kg 2.0kg 3.0kg 5.0kg
Cost/Parcel $4.50* $10 $12.65 $13.80 $14.38 $16.68 $19.55

*This price applies to Lettermail service only, which is available for items no larger than 8”x10”x0.5”. Please note that this service is not trackable.

The Next Steps

Interested in crowdfunding fulfillment through us? Contact us with the following details:

  • weight and dimensions of all items to be shipped
  • expected quantity of items to ship
  • estimated delivery date
  • services required, including any special handling and/or storage

After we have received your information, we can provide a more detailed quote if required. If you are happy with our service, we will request an initial deposit of the order handling fees which will help us reserve the time slot for your project. Obviously, if the project is delayed, we can shift fulfillment windows as well but fulfillment might be behind other Kickstarter’s that have arrived as scheduled.

Please note that the shipping estimates provided are based on provided weights and dimensions and valid for within 30 days of the quote and are estimated on an 80% East Coast / 20% West Coast split in shipments.  Significant differences in location of shipments may vary the final cost of the shipments.

 

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